FEATURES

Policies

Return Policy

What is a Return Policy?

Written by Reyn

Updated 1 year ago

Eligibility by Customer Location

Written by Reyn

Updated 1 year ago

Credits & Gift Cards

Can customers use credit as a 'guest'?

Written by Aviad Raz

Updated 2 years ago

How do you provide store-credit for my customers? (at Shopify)

Written by Aviad Raz

Updated 2 years ago

ReturnScore Instant Credit Resolutions

What are sessions?

Written by Aviad Raz

Updated 2 years ago

What if customers abuse the ReturnScore based resolutions? Who holds the liability?

Written by Aviad Raz

Updated 2 years ago

I need help setting up the ReturnScore settings. Can you help me or do it with me?

Written by Aviad Raz

Updated 2 years ago

Can I exclude items or collections from any specific resolution?

Written by Aviad Raz

Updated 2 years ago

How do I set up RetuenScore based resolutions?

Written by Aviad Raz

Updated 2 years ago

What is 'Donate the item' resolution?

Written by Aviad Raz

Updated 2 years ago

What is 'Keep the item' resolution?

Written by Aviad Raz

Updated 2 years ago

What is 'Ship it back later' resolution?

Written by Aviad Raz

Updated 2 years ago

Is it mandatory to use the ReturnScore-based resolutions?

Written by Aviad Raz

Updated 2 years ago