RETURN METHODS OVERVIEW

Written by Lian
Updated 2 years ago

A return policy’s return method defines if and how customers will need to return the items. 

There are 4 types of return methods: 

  • No shipment required
    The customer will get to keep the item, no shipment required.
  • Return to store location
    The customer will bring the item back to your physical store/warehouse.
  • Ship with any carrier
    The customer can ship the item back with any carrier of their choice. 
  • Ship with pre-paid label
    The customer can return the items by shipping it back using the pre-paid return label generated by the shipping service you linked to ReturnGO.
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